Post-Sales Analytics

What is Accessible Code Dashboard?

The arms of someone working at a desk, with charts on paper, a desktop computer, and a tablet.

In addition to being a valuable communication tool with your customer base, Accessible Code is also a valuable tool for collecting marketing data about the distribution of your products.

Your annual code usage fee includes access to an admin panel Dashboard, where you can see where, how many times, and in what languages the Accessible Code on your product is scanned. This provides a deeper view into actual consumer behavior far beyond what has ever been possible before. This data can be reviewed with different filter settings for more insightful analysis, and the easy-to-understand visual UI is yet another useful tool to help you plan your product’s future global strategy.

Key Features

#1 Flexible viewing insights

See all product data or focus on specific products, specify a time frame, filter by region, language, and more as suits your needs.

#2 Protects consumer privacy

Location data is obscured to protect user privacy, with only a range of several hundred meters provided. Accessible Code complies with privacy regulations like GPDR.

#3 Always up-to-date

All the data can be viewed in real time, and the analytical functions are continually expanded to improve the UI.

What Kind of Data is Available?

Accessible Code gives you a look at what happens to your product after the initial point of sale. Track your product across the world, see what languages will serve your customer base best, and even gain insight on what time of day your customers are most likely looking for more information, all while protecting your customers’ privacy. The Dashboard features not only give you the data, but also give you multiple ways to view and use it.

A world map shows different colored location markers, with the most markers in east Asia and North America.

Global Distribution

Even if you think you know the global distribution of your products, conventional POS (point of sale) data does not tell the whole story. With Accessible Code, your worldwide product distribution is displayed on a map so you can see where your real consumers are.

User interface showing display range settings, such as date and time range, searching by specific code numbers or content, or an option to use other advanced search functions. At the bottom center, there is a blue button labeled “Refresh map and graphs.”

Insights by Specific Data Range

Use handy search and selection functions to specify which products to focus on, then define a time frame to see where and how often the product codes were scanned. The time frame ranges from the current month to up to a year before the search date.

A line chart shows hourly numbers of views (in blue) and users (in green) over the course of a five-day period.

Views by Filtering

A variety of filters and settings, such as language, location, and the time of use, help to narrow down the data so that you can see both the big picture and the details on a single screen. Click on the buttons below to learn more about these filters.

View all filtering options

A pie chart uses different colors to show different languages. The biggest sections of the chart are Japanese in blue, English in dark green, and Simplified Chinese in light green.

Language Distribution

A language distribution chart gives you a general idea of what languages your customers see your contents in. You can customize this chart by selecting or deselecting which languages to include.

A street map of downtown Osaka with many different colored location markers.

Customers Location

Zooming in on the geographical distribution map shows the approximate location of where and in what language a code was scanned. Clicking on the flag shows the content of the code. In order to protect user privacy, each location is obscured to a range of several hundred meters.

Views by Hour/Day/Month

In addition to variation in seasonal use, your customers may also use your products more at a specific time of day, or a specific day of the week or month. This graph can help you find the patterns in those tendencies.

A stacked bar chart shows the number of views by language for each product. Most products have views in English, Japanese, Simplified Chinese, Korean, and Traditional Chinese.

Views by Code

This information not only helps with a basic comparison of product usage, but it can also help identify which products are most appealing among customers in different regions and with different languages.

Download Access Log

In addition to viewing real time data online, you can also download CSV (BOM+UTF 8) files in a convenient format with the click of a single button. It’s possible to download up to 500,000 data entries at once.

Downloadable CSVs and Graphs

You can download CSV files and graphs that display the following data: page views/number of users, language distribution, views by code by language, views by hour/day/month, views by code/by users, page views by user, views by operating system/browser, views by location. Additionally, you can download a CSV file with data on global distribution.

We are always making improvements to the Dashboard features in order to help our customers use the available data more efficiently. That means we’re always happy to hear your suggestions.

Looking for more information?

There’s still lots more to learn about Accessible Code! Want to know more about the cost structure, how the content is translated into multiple languages, and how visually impaired people use the code? Please take a look at the FAQ page.

Visit Frequently Asked Questions